Ensuring Inclusive Workplaces: The Importance of Proper Pronoun Use
Introduction:
Transgender rights have become a prominent topic in recent times, prompting discussions about protection and acceptance in various sectors, including the workplace. Two crucial human rights tribunal cases shed light on the significance of using proper pronouns in the workplace, highlighting the impact of failing to do so. As a senior lawyer with decades of experience conducting workplace investigations and overseeing dispute resolution processes, we at Neil Hain Dispute Resolution examine these cases and their implications.
Case 1:
In EN v. Gallagher’s Bar and Lounge, 2021 HRTO 240, the Employer was deemed liable for discriminating against three employees based on their gender identity, expression, and sex on account of managerial employees (including the owner) refusing to use their reports’ correct pronouns. The owner’s insensitive response and use of derogatory language added to the hostile work environment. The Human Rights Tribunal of Ontario emphasized the importance of respecting employees’ gender identities and awarded significant damages to the applicants.
Case 2:
In Nelson v. Goodberry Restaurant Group Ltd., 2021 BCHRT 137 the Employer faced similar allegations, on account of its bar manager consistently misgendering and using gendered nicknames for an employee who identified as they/them. Despite attempts to correct the behaviour, the employer failed to curb the manager’s behaviour and address the issue adequately. The British Columbia Human Rights Tribunal awarded substantial damages and mandated a pronoun policy and diversity training.
Key Takeaways:
Pronouns are Fundamental: Human rights tribunals emphasized that using proper pronouns is not a nicety; it is a fundamental right and a crucial part of a person’s identity.
Respect and Inclusivity: Workplace investigations when considering the work environment must have regard for how employees’ gender identities and expressions are respected in support of an inclusive and safe environment for all.
Training and Policies: Employers must implement pronoun policies and provide mandatory diversity and equity training to educate employees about proper pronoun usage.
Proactive Approach: Employers should take employee concerns regarding discrimination and harassment seriously and conduct thorough investigations to address such issues promptly.
Conclusion:
In our role as workplace investigator, Neil Hain Dispute Resolution recognizes the significance of proper pronoun usage and its impact on creating inclusive work environments. Employers must prioritize respect and inclusivity, ensuring that all employees feel valued and accepted for who they are. By implementing robust respectful workplace policies and training, employers can foster a supportive workplace culture.
Call to Action: Consult Neil Hain Dispute Resolution for Expert Guidance on Building an Inclusive Workplace
For guidance on creating a harmonious workplace and addressing discrimination issues, contact Neil Hain Dispute Resolution. As a trusted professional with decades of experience in workplace investigations and dispute resolution, Neil Hain Dispute Resolution can help your organization build an inclusive and respectful workplace.



